Returns and Refunds

1. Return window

SPART-CLICKSA accepts eligible return requests within 30 days of delivery unless a different written promotion or statutory requirement applies. To begin a return, email support@spart-clicksa.shop with your order number, item name, size, and reason for return.

2. Return condition

Returned footwear must be clean, unworn outside, free from damage, odor, soil, and excessive creasing, and returned with original packaging where available. Shoes used for workouts, outdoor wear, or visible extended use may be denied or subject to a reduced refund.

3. Non-returnable items

Final sale items, gift cards if offered, heavily worn products, altered products, and items returned without authorization may be ineligible for refund. This does not limit rights that cannot be waived under applicable consumer law.

4. Exchanges

Size exchanges depend on inventory availability. If the requested size is unavailable, we may offer a refund or help you select another active model from the catalog.

5. Return shipping

Return shipping responsibility will be provided with return authorization. If the return is due to our fulfillment error or a verified defective item, we will provide an appropriate remedy under this policy. Customer preference returns may require the customer to pay return shipping.

6. Refund timing

Approved refunds are issued to the original payment method after the returned item is received and inspected. Bank, card, Stripe, PayPal, or wallet processing times may vary and are outside our direct control after a refund is submitted.

7. Defective or incorrect items

If you receive an incorrect size, incorrect model, or item with a manufacturing defect, contact support within 7 days of delivery with photos and order details. We will review the claim and provide replacement, return, refund, or other appropriate resolution based on the facts.

8. Abuse prevention

We reserve the right to decline returns connected to repeated policy abuse, fraud indicators, altered merchandise, missing items, or inconsistent claim information.

9. Questions

Questions about returns and refunds may be sent to support@spart-clicksa.shop. Include your order number so our support team can review the purchase efficiently.